One of the shortest chapters in my book ‘Your Total Coach’ is on problem solving yet it focuses on one of the biggest challenges faced by developing leaders who want to use a coaching style – learning not to leap in and problem solve but to develop the skills of their managers. It is about un-learning traditional problem solving.
There is a paradox here. On the one hand, people love problem solving. Presented with someone else’s problem, there is usually no shortage of ideas, expertise and solutions to be offered. People (generally) are so good at solving other people’s problems, aren’t they?
The art of the coach is to withhold judgement, help to make sense of the situation and to give ownership of the ‘problem’, then there is a far greater potential for change.
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