Your Total Coach

What is a team?

A team brings something extra to the nature and quality of interaction between members of a group. One of the most commonly quoted definitions come from Jon Katzenbach, a critic of the common confusion between teams and groups:

"A small number of people with complimentary skills, who are committed to a common purpose, performance goals and approach, for which they hold themselves mutually accountable."

The benefits of team coaching

Team coaching leads to a range of benefits for the client, including:

• To help the team clarify and focus on the tasks they collectively want to achieve and on the process by which they will achieve those tasks.
• To improve some specific aspect(s) of performance.
• To make things happen faster.
• To make things happen differently.

Why use team coaching?

The primary reason for investing in team coaching is to improve team performance. The problem is that performance can mean many things. Is it the volume of work output or the quality of output? The volume of sales or profit? Customer growth or customer retention? How efficient it is or how effective? The case for team coaching begins with the consideration of these or similar questions. High performance teams concentrate on making sure that they are asking the right questions, at the right time, so that they can keep abreast of shifting requirements.

What will we learn in team coaching?

• Developing personal and group insight.
• Clarification of team / individual goals.
• Creation of team action plans to increase agreed performance levels.
• Self-directed learning and personal development of individuals and groups.
• Experimentation.
• New learning about what makes a high performance team.
• Learning is a shared responsibility.

The coach’s role

The sales coach is that of a ‘strategic partner’ who works with the group in their environment. We understand that in today’s world of work, more is expected in less time. There are higher demands upon performance and coaching emphasises finding solutions, coaching is therefore future focused.

Our coaches combine many years’ experience working in highly successful blue chip sales organisations with the ability to work with clients on those issues that are important to them and affecting their performance.